Terms of Service
These terms describe the intended use of CloudVisan, a Visansoft software service for business messaging operations. A customer is responsible for its account, users, connected business assets, lawful message content, recipient consent, and compliance with applicable provider policies.
Service scope
CloudVisan provides tenant-scoped workspace tools for approved messaging, customer conversations, templates, delivery status, integrations, security controls, and subscription administration. Features may depend on provider approval, customer configuration, and service availability.
Customer and provider boundaries
Customers retain ownership of their business data and connected WhatsApp assets. CloudVisan does not claim Meta approval or partner status until Meta grants it. Meta messaging charges are billed by Meta under Meta’s terms. Payments that a customer’s own buyers make to it, including any checkout the customer runs, remain separate from Visansoft’s CloudVisan subscription.
Acceptable use
Customers must use CloudVisan lawfully, maintain recipient consent where required, follow WhatsApp and Meta policies, protect credentials, and avoid abuse, unsolicited messaging, impersonation, malware, or attempts to access another tenant.
Account and data
Workspace owners control membership and deletion requests. The Privacy Policy explains processing, and the data deletion instructions explain how to request removal.
Availability and changes
CloudVisan may change, suspend, or retire features when required for security, provider requirements, maintenance, or legal compliance. No provider approval, message delivery, or business outcome is guaranteed by this page.
Contact
Questions about these terms can be sent through CloudVisan support.